FAQS
Contact Your Wheelchair & Scooter Experts
Have more questions about our services or want to order a rental? Feel free to reach out to us at our contact page and we'll be happy to help you. If you'd like to book a rental, you can do so using our convenient online form. We can't wait to hear from you, and we look forward to helping you enjoy the freedom of mobility!
Rental Rates
Rental Terms
Your Mobility Experts in Washington, DC
At Express Mobility Services, we believe everyone deserves complete freedom of mobility. That's why we strive to provide high quality wheelchairs, scooters, and power wheelchairs to help our customers reclaim their independence. This can be difficult if you're traveling or only need a wheelchair for a short period of time - thankfully, we make renting easy. Take a look at our rental terms, then contact us to arrange for your own rental.
Express Mobility Service Rental Terms
- The mobility equipment/rental product is the property of Express Mobility Services and is in good condition. Renter will return the mobility equipment in the same condition as when received to Express Mobility Services, at the end of the rental period for inspection and recharge of battery (if necessary), or sooner, upon the demand by Express Mobility Services.
- Equipment is not allowed to be moved out of the rental area, here as defined: Maryland, Virginia and Washington D.C.
- An additional delivery and service fee charge will be charged for all deliveries outside 15 mile radius. All deliveries outside this radius will be charged additional $0.75 per mile, minimum of $15.00 one way. All equipment rentals with a pickup/delivery location require a 3 days minimum rental agreement.
- Cancellation Policy: Customer may cancel 48 hours prior to the due date and receive a full refund. If Cancelled in less than 24 hours to the rental due date, the Customer will be charged 25% cancellation fee.
- Lost or stolen equipment(s) is Renter’s responsibility. Renter’s credit card will be billed the amount for repair/replacement of equipment.
- Renter assumes all risk of such loss or damage and waives all claims against Express Mobility Services by reason thereof and Renter agrees to hold Express Mobility Services harmless from and to defend and indemnify Express Mobility Services against all claims based upon or arising out of such loss or damage. Renter assumes all risk and liability for any loss, damage or injury, including death, to persons or property of Renter or others arising out of the use, operation or driving of the mobility equipment.
- The additional conditions outlined above have been reviewed and accepted as part of this agreement.
- Renter shall notify Express Mobility Services immediately of any and all accidents and damage resulting from the use, operation or driving of the mobility equipment.
- Renter shall require drivers to operate the scooter with reasonable care and diligence and comply with the terms of this agreement.
- Rental agrees to pay all costs, expenses, and attorney’s fees incurred by Express Mobility Services in collecting sums due or in regaining possession of mobility equipment or in enforcing or recovering any damage, losses or claims against Renter.
- Renter or the driver of the mobility equipment shall in no event be deemed the agent or employee of Express Mobility Services any manner or for any purpose whatsoever.
- Any individual executing this Agreement as Renter in a representative capacity shall be bound personally, jointly and severally, with such fiduciary, corporation or other entity as to all obligations, expressed or implied, arising hereunder.
- This Agreement shall be binding upon to distributes, heirs, next of kin, executors, administrators and personal representatives of the undersigned Renter.
- If any provisions hereof or the application of any provisions to any person or circumstance is held invalid or unenforceable, the remainder hereof and the application of such provision to other persons or circumstances shall remain valid and enforceable.
Contact Your Washington, DC Wheelchair & Scooter Rental Solution
Have more questions about our terms or want to reserve a rental? We're happy to help. Feel free to call us at 877-721-3120 or reach out to us at our contact page with any questions or to book your powered or unpowered wheelchair or scooter rental. We can't wait to hear from you, and we look forward to helping you reclaim your independence!